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ZUMTECHINC

Privacy Policy

Privacy policy for our websites, apps, and software services

This policy is written to support public-facing disclosures for ZumtechINC services, including mobile apps that may be submitted to the Apple App Store and Google Play. It should be read together with any in-app permission prompts, in-app disclosures, and product-specific notices.

Developer: ZumtechINC

Effective date: May 28, 2026

Important note for app submissions

Your App Store privacy answers, Google Play Data safety form, permission declarations, and in-app disclosures must match the actual behavior of the specific app you submit. If a particular app collects additional data or uses specific SDKs, payments, ads, authentication, location, camera, or background access, those practices must also be reflected in the store declarations and, if needed, this policy.

Scope

This Privacy Policy applies to ZumtechINC websites, mobile applications, software services, and related support communications. It is intended to serve as the public privacy policy for our digital products, including apps submitted to the Apple App Store and Google Play.

Who we are

ZumtechINC is the developer and operator of the services covered by this Privacy Policy. If one of our apps is published under the ZumtechINC name or one of our client brands we manage, this policy is intended to describe the privacy practices for that app unless a separate app-specific policy is provided.

Information we may collect

Depending on the product or feature you use, we may collect information you provide directly, such as your name, phone number, email address, business details, account details, support messages, uploaded content, and any information you enter into forms. We may also collect technical information such as device type, operating system, app version, browser type, IP address, crash diagnostics, usage events, and approximate performance data needed to operate, secure, and improve our services.

Permissions and sensitive device access

If a mobile app requests access to sensitive device features such as camera, photos, microphone, location, notifications, contacts, or storage, we use that access only for the feature presented to the user and only when permitted by the user or otherwise allowed by the operating system. Where required, we provide permission prompts and additional in-app disclosures before collecting or using sensitive data.

How we use information

We may use information to create and manage accounts, deliver app features, process service requests, communicate with you, provide customer support, analyze performance, troubleshoot errors, protect against fraud or abuse, comply with legal obligations, and improve our software, websites, and business operations.

Analytics, diagnostics, and similar technologies

We may use analytics, logging, crash reporting, and similar technologies to understand how our websites and apps perform, which features are used, and how to improve reliability and user experience. These tools may be provided by us or by third-party service providers acting on our behalf.

How we share information

We do not sell personal information. We may share information with service providers who help us host, maintain, secure, analyze, support, or operate our apps and websites; with payment, messaging, or infrastructure partners when needed to deliver the service; with business partners or clients when you use a solution built for that organization; or when disclosure is required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset transfer.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, enforcing agreements, complying with law, and protecting our business. Retention periods may vary depending on the type of data and the service involved.

Deletion requests and privacy choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and legitimate business needs. If an app offers account creation, users may also request account deletion through the contact methods or other deletion tools made available for that app. In some cases, we may retain limited information where required for security, fraud prevention, legal compliance, billing, or recordkeeping.

Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These measures may include access controls, secure hosting, encryption in transit where appropriate, monitoring, and role-based restrictions. No method of transmission or storage is completely secure, but we work to protect information in a manner appropriate to the nature of the data.

Children’s privacy

Our services are not intended for children unless a specific app or service states otherwise. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us so we can review and take appropriate action.

International processing

Our services may be operated in or supported from multiple countries. By using our websites or apps, you understand that information may be processed and stored in jurisdictions other than your own, subject to appropriate safeguards and applicable law.

Third-party services and links

Our apps and websites may integrate third-party services or link to third-party content. Those third parties may have their own terms and privacy practices. We encourage users to review the privacy policies of the third parties they interact with through our services.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date. Continued use of the relevant website, app, or service after the update becomes effective means the updated policy will apply, subject to applicable law.

Privacy contact and requests

For privacy questions, access requests, correction requests, deletion requests, or account-related privacy support, contact ZumtechINC using the methods below.

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